Problem → solution
We talked to rafting, ATV, swing and snorkeling operators in Bali. The problems are nearly the same. Here is what Kalko changes.
01
Before
Staff copy guest details one by one from paper forms while the next bus is already arriving. Guests wait, staff are overwhelmed.
With Kalko
Guests scan a QR on their phone, fill in their details and sign the waiver themselves — at the counter or already on the bus. Staff just scan the Booking QR.
02
Before
At month end it is hard to separate guests from agents, drivers and walk-ins. Agent invoices and driver commission are done by hand and often don’t match.
With Kalko
Every booking records its source. Net rates per agent per package and agent invoices for any date range, with PDF.
03
Before
Paper gets lost, handwriting is unreadable, guardian signatures are missed, and finding one for an insurance claim takes ages.
With Kalko
Digital waivers with a health declaration, mandatory guardian signature for under-18s, and one PDF per booking.
04
Before
On busy days a paid group can be forgotten. Agent guests who should go first get mixed with walk-ins.
With Kalko
An activity queue with automatic alerts at 30 and 60 minutes. Queue numbers are visible to staff only, so agent guests can go first.
05
Before
Driver details live in a notebook, commission is calculated by hand and cash changes hands without proof — easy to get wrong.
With Kalko
Register drivers by scanning their KTP with the camera (no photo stored). Commission is paid weekly by transfer or cash with the recipient’s signature.
06
Before
Owners don’t know who deleted a booking or voided a payment. Reports are rebuilt in Excel every night.
With Kalko
Roles per staff member, risky actions need a manager password and are emailed to the manager, a full activity log, and an owner-only summary.
Try Kalko free for 14 days. We help you set up until your first guest checks in on their own.